Zoom Help for PEP Participants

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Ensure you have the latest local Zoom client installed on your device
Run a test to check your audio and video settings
Double-check your internet quality
Ensure that the device you are going to use has Zoom and a camera and microphone installed on it.
Ensure your device is charged
Ensure you bring the charger for your device (if applicable).
Ensure that your camera is a positioned to capture a view of both the patient and doctor.
Ensure that your microphone and camera are on. Utilise mute and video buttons as required

EV sends Zoom meeting invitations by email. The email will have a link (URL) which you will click on the day to get into your meeting.
If you cannot use the URL and need to manually connect, you will be asked for the Zoom Meeting ID and Password. Both items are in the email.

Click on the link provided by email to connect to Zoom.
The Zoom client will open and ask you how you want to join.
In most instances “Join with Computer Audio” is sufficient.
If you have not tested your Speaker/Headset and Microphone, now is the time to do that.
You may automatically be moved into a waiting room or wait for the host to join first. This will come up on your screen.
If you need to connect by phone only then choose “Phone Call” from the above screen.

The following image shows you where to control your audio and video.
Click on the icons to turn your microphone and/or camera on or off.
Selecting the ‘up arrow’ will display more audio or visual options.
Additional Zoom settings (not related to audio or video) are at the bottom of the Zoom window and include a number of options
If you want to exit then click on Leave Meeting
You can control how you view all the video-feeds. Normally in the top right corner of the screen, there is a button called “view”. This allows you to select “Gallery” or Speaker views. Gallery view allows you to see everyone at once. Speaker view shows only the person who is speaking. Your computer processor may limit the number of feeds you can see.

Your host will determine what level of access and security you have in the meeting including whether:

In the event of a telehealth consultation, you must get the patient’s consent and note it in the patient’s medical record. You also need to put your phone on speaker mode and put device close to phone, so the Medical Educator can hear.
The Medical Educator may mute themselves and turn their video off during the consultations